Return and Refund Policy
Thanks for shopping at Lucian Vibe.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to report a failed pickup.
Your booking needs to have the receipt or proof of purchase
Once we receive your item, we will inspect it and notify you that we have received your request. We will immediately notify you on the status of your refund after investigating.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain number of days, depending on your card issuer’s policies.
If you have any questions on how to return your item to us, contact us at [email protected]